Hunch Privacy Policy

Privacy Policy

Hunch Sports Ltd (“Hunch”, “we”, “us”, “our”) is dedicated to safeguarding and respecting your privacy. Our commitment aligns with the data protection principles outlined in the European Union General Data Protection Regulation 2016 (“GDPR”) and the Data Protection Act (2018). This privacy policy pertains to personal data processed by Hunch and is not game-specific.

Data Controller:

Hunch is the data controller (registration number ZA886520) for instances where you interact with us or make inquiries. We prioritise the quality, confidentiality, integrity, and availability of processed data, implementing technical and organisational measures for security.

Updates:

This privacy notice undergoes periodic updates in response to legal changes, processing practices, and service offerings. The date at the top reflects the last update. Regularly check for updates.

Information Processing:

Personal data encompasses information relating to an identified or identifiable natural person. We process data provided directly or automatically during website interactions. Categories include:

  • Contact details (title/name/address/email address/phone number)
  • Date of birth
  • Bank details (name/account number/sort code)
  • Other information voluntarily provided
  • Device details
  • Hunch login information
  • Hunch usage data
  • Location data
  • Information for legal compliance

Use of Information:

We utilise your information for various purposes, including:

  • Delivery of website services per Terms and Conditions
  • Providing account information and updates
  • Crime prevention and compliance with laws
  • Promoting website features, exclusive promotions, and deals
  • Connecting users to merchant services
  • Improving website and user experience
  • Ensuring secure connections
  • Analysing website use for reporting and analytics

Information Sharing:

Personal data is not shared outside the UK or EEA. Data may be shared with service providers as processors, adhering to contractual agreements. External links on our website to social media platforms fall outside this policy.

Your Rights:

Under the GDPR, you have rights, including access, rectification, data portability, erasure, restriction of processing, and objection. To exercise these rights or make a complaint, contact us at support@playhunch.com.

Data Retention:

We retain personal data for necessary product/service duration and a reasonable period afterward to meet contractual, legal obligations, and address complaints. Legal obligations may necessitate longer retention.

Contact:

For data protection queries, contact support@playhunch.com.